Last Updated: January 2024
Refund Policy
We want you to be completely satisfied. Here's our fair and transparent refund policy.
Clear Eligibility
Quick Process
Fair Terms
Easy Refunds
Eligible
Eligible for Refund
You may be eligible for a refund if:
- Project cancelled before work begins (100%)
- We fail to deliver milestones (pro-rated)
- Cancelled within 7 days (50% minus work done)
- Technical issues prevent completion
Non-Refundable
Non-Refundable Cases
Refunds are not available for:
- Completed projects meeting specifications
- Scope changes after approval
- Third-party costs (domains, hosting, APIs)
- Work already completed
- Delays caused by client
Process
Refund Process
To request a refund:
- 1Email us with your project details
- 2Include reason and supporting info
- 3Review within 3-5 business days
- 4Refund processed in 7-10 days
- 5Issued to original payment method
